BDA has produced the Guide to Talent Spotting - How To Recruit More Tenants Into Involvement.
The guide helps landlords ensure effective co regulation with tenants at the heart of governance.
Co regulation requires that landlords:
- Engage with and consult tenants on the priorities and shape of services to meet tenants' expectations.
- Empower tenants to assess performance against the regulatory standards and promises made in local offers to tenants.
Landlords are eager to recruit banks of people assigned to appropriate tenant participation activities and projects.
Many are finding it difficult. This guide explores some of the problems and identifies some innovative solutions.
Only £45.00 plus VAT. This guide is available in PDF format for unlimited copying and printing within your organisation.