Mediation can help you resolve disputes without resorting to using other forms of action such as  using the disciplinary procedure. It aims to help both parties to the dispute find a resolution to the issue .

Mediators use appropriate techniques and/or skills to open and/or improve dialogue between disputants, aiming to help the parties reach an agreement (with concrete effects) on the disputed matter. Normally, all parties must view the mediator as impartial.

We can support your organisation and provide an independant and impartial perspective through or trained mediators

• Mediate between the parties to facilitate dialogue  
• Review options available for resolution
• Coaching and mentoring  those involved in the dispute