Communications Review

 How do your board members communicate decisions to residents?

Good communication is part of excellent governance. The chair and board need to ensure that they have communicated aims, values and decisions to residents using a range of mechanisms. We can work with you to produce your residents newsletter, website, printed material, internal communication and PR through the local and national media.

Talk to us to find out how we can enhance your reputation.

Resident consultation and involvement

 Do you consult with residents about key decisions of the board?

The Tenant Services Authority will be encouraging landlords to have a tenant led focus to there activity especially when it comes to governance. In the future housing organisations will need to demonstrate that they have involved and consulted tenants about the way the organisation is run.

It isn't enough to just carry out a survey with tenants, as many won't reply to this method of consultation. We carry out innovative consultation campaigns to ensure that those from all sectors of your community have a say.

Talk to us to find out how we can work with you on consultation and involvement.

Stakeholder engagement and management

The Board Development Agency can raise the profile of your organisation, its aims and values with your key stakeholders. These stakeholders include, tenants, politicians, community groups, the media and partner organisations. We can carry out a stakeholder mapping exercise, produce a communications strategy and ensure that you are using the appropriate communications methods for the audience identified.

Talk to us to find out how we can work with you on your stakeholder management.