Lee is a performance improvement specialist with many years experience in the private and public sector (7 of which as Head of Performance Improvement in Housing). As a Lean / Six Sigma Black Belt he spends much of his time supporting organisations with their improvement projects.
The remainder is spent delivering training and coaching in the use of improvement tools and techniques. He has an impressive track record in transforming organisational performance.
Key Achievements and Experience
Lean/Six Sigma:Implemented a lean/sigma improvement programme, including a green belt community, project office, programme board and benefits framework achieving improved customer service and savings of over £1m in 18 months.
Whilst at Festival Housing Lee took Festival forwards a long way in terms of performance improvement, strategy planning and project/change management.
Organisational Excellence: Strategic lead for deploying the EFQM (latterly IiE Standard) in an organisation, achieving the standard within 12 months, achieved highly recommended in specialist category of "Lean Champion" and achieving re-accreditation with an EFQM score of 552.