Understanding Landlords' Performance

Many board members tenants and staff don't understand what the purpose of performance management is.

Simply, it is to achieve the company’s strategy and deliver operations but how do you effectively present and interrogate landlords performance?

Important questions for the board and scrutiny panel to ask are:

  1. Are you assured your strategic objectives are covered by key performance indicators?
  2. Have you identified (and mapped) your key business processes and assigned Performance Indicators accordingly?
  3. How does your organisation achieve sustainable improvement?
  • Frameworks?
  • Mechanisms?
  • Techniques?
  • Governance?

Our one day in house workshop will provide the necessary training and coaching to ensure you leave having an excellent understanding of what performance charts are telling you, and more importantly, what to do with this new insight to help drive performance improvements in your organisations. You’ll benefit from a learning environment where the only silly question is the one which no-one asks!

Lee Parkes our trainer is a performance specialist with over 10 years in performance management, roles including housing. He has worked with staff, Board Members and Scrutiny Panels as well as all levels of staff and has an impressive track record in transforming organisational performance. This training will transform your understanding and approach to performance management.

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In house courses mean for the cost of 3 external places you can train 12 people.