In this webinar we cover Board Succession Plans and The Skills Board Members Need.
Webinars
Watch and listen to a wide range to topics by logging in and choosing the webinar you want to view.
Contact your governance staff for your username and password or email BDA Enquiries if you can’t find the topic you are interested in.
Dealing With Customer Complaints
In this webinar we cover Dealing With Customer Complaints.
Understanding Your Residents Profile
In this webinar we cover Understanding Your Residents Profile.
Resident Involvement & Empowerment
In this webinar we cover Resident Involvement & Empowerment.
Channel Shift Customer Services and Technology
In this webinar we cover Channel Shift Customer Services and Technology
The Effective Audit Committee (Part 2)
In this webinar we cover The Effective Audit Committee (Part 2)
The Effective Audit Committee (Part 1)
In this webinar we cover The Effective Audit Committee (Part 1)
Data Protection and Confidentiality
In this webinar we cover Data Protection and Confidentiality
Health & Safety: The Board's Role
In this webinar we cover Health & Safety: The Board's Role
Accountability and Delegation
In this webinar we cover Accountability and Delegation
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