The Monitoring Role of the Board
13 March 2025
In-depth session designed to empower Board Members with the knowledge and skills necessary to effectively guide and monitor their housing associations. We’ll cover essential topics including operational efficiency, strategic planning, financial stability, and overall governance. Learn the principles of financial and business reporting, how to interpret financial statements, and identify key performance indicators (KPIs) crucial for informed decision-making.
KIM (Knowledge and Information Management) from ombudsmen report
12 December 2024
The complexities of the housing crisis require modern and agile services. Earlier this year, the Housing Ombudsman published a report outlining the importance of effective knowledge and information management (KIM) practices. The report presented 21 recommendations across five key service areas.