Principles of Effective Consultation, 9 December 2021
What are the effective methods of consultation? Delivering outcomes is a significant challenge to social housing organisations and these are also scrutinised more closely than ever before.
This webinar aims to show that through genuine, open dialogue and effective consultation with residents housing associations can make their communities more cohesive, their organisations more economically efficient and their services better.
Engagement isn’t something to do on top of the other things; it’s something that will make the others easier.
Here we are going to look at the principles behind effective consultation.
Presented by Yvonne Atkinson
| Yvonne has been a director of the BDA since 2005, Yvonne is a solicitor with 18 years experience of working at board level in large public and private sector organisations. She was a board member of a Housing Association for six years and formerly held the position of Deputy Chief Executive in a Local Authority. |