Empty homes are more than just operational challenges; they affect income and costs and often indicate larger issues in stock management. In this session, we’ll explore the key information needed to assess these issues and how to challenge and support executives in enhancing performance.
We will emphasise the board’s role in overseeing void management as part of effective stock oversight, reflect on sector best practices, and examine how voids occur, why some properties remain empty longer than necessary, and how the board can ensure the entire system of repairs, lettings, allocations, and asset management functions properly together.
What you will learn
How voids fit into stock management: understand why voids should be looked at as a whole process, from the point a tenant leaves to the point a new tenant moves in.
Common causes of long voids: learn about the main reasons properties remain vacant more than necessary, including repair delays, accessibility issues, poor information, unclear standards, and a lack of clear procedures.
Value for money and tenant satisfaction: explore how good void management can reduce waste, improve value for money and deliver better outcomes for tenants.
Further Info
Presented by Tamara Robertson
Thursday 19 March 2026 | 1:00 pm to 2:00 pm
Our Webinars last 1 hour and are interactive; people can ask questions of the presenter and other attendees. If you or your organisation have a Webinar subscription you will be sent a link to join this Webinar prior to the session.
Fees:
This session is free for Webinar subscribers.
Not a subscriber? You can purchase this session for £80 plus VAT. Find out more here about becoming a subscriber. Contact us for more details.