The Charter for Social Housing Residents gave a clear signal around the importance of placing residents at the heart of landlord decision-making.  In this session, Darren Hartley – TAROE Trust’s Chief Executive will discuss the key things that Governance and other staff need to consider to ensure that a strong resident focus can be maintained from the perspective of good governance.

It will take into account new sector developments including: The Charter for Social Housing Residents, The Building Safety Bill and other developments around building safety, emerging sector good practice.