January 2022
October 2021
September 2021
A picture of three Directors sat around a laptop

Roles and Responsibilities of Effective Directors

9 September 2021
Have you been appointed to a Board for the first time?   This webinar will set out the Role and Responsibilities of Effective Directors. Understanding this is an important part of a new board member’s induction Plan. This bite size learning will give members an excellent grounding in their new role. It’s a good refresher for more experienced members too.

July 2021
June 2021
May 2021
A infographic of people with speech bubbles containing different methods of engagement

Effective Resident Engagement

20 May 2021 – The Charter for Social Housing Residents gave a clear signal around the importance of placing residents at the heart of landlord decision-making.  In this session, Darren Hartley – TAROE Trust’s Chief Executive will discuss the key things that Governance and other staff need to consider to ensure that a strong resident focus can be maintained from the perspective of good governance.

Housing Ombudsman Logo

Ombudsman complaints handling code

13 May 2021 – This webinar will look at the new complaint handling code set by the Housing Ombudsman in July 2020. Find out what residents rights are. How can residents access the complaints procedure? How to ensure a fair and resident focused complaints handling process. How to create a positive complain handling culture through continuous learning and improvement.  Self Assessment and demonstration of this learning in annual reports.

March 2021
A picture of a street sign with the words asset management on it

Asset Management In Housing – Part 1

This webinar is an introduction to asset management. It covers the main elements of asset management, the risks Boards should be aware of and the questions Boards should be asking to get assurance. There will be a brief overview of the operational aspects and a bit of myth busting, so its good for those Board members new to housing or just new to asset management. 

January 2021

Introduction to ESG Reporting

ESG (environmental, social and governance) reporting has been very much in the news of late but what is it all about? This session will explain the basics of ESG reporting, why it is becoming increasingly important in the capital markets and what it means for registered providers when seeking capital. The session will also provide a brief overview of the various standards around ESG reporting that are starting to appear within the sector.

A picture showing the front cover of the NHF Code of Governance 2020

The NHF Code of Governance 2020

22 January 2021 – The new NHF Code of Governance has been long awaited and seeks to reflect the key challenges facing today’s complex social housing organisations and the part Boards play in leading their organisations. This webinar will look at the 4 themes within the code and what they mean for you as Board members. We will also look at the implications for your organisation’s governance practice and how you can demonstrate compliance.

A picture of yellow tiles spelling out the word procurement

Procurement in Social Housing

Effective and robust procurement processes, and their subsequent application, are key to the success of your organisation. This webinar will explore the role of Board and Committee Members in setting standards and providing scrutiny of procurement activities. Covering key topics including: – Governance Frameworks. Purchase or Procure what’s the difference? The Procurement cycle. Responsibilities within the procurement cycle. Reporting, oversight & governance, Identification of common problems.

December 2020
A picture showing a person writing the word Audit

Introduction To Audit

This session will consider the general role of ‘audit’ and consider the two main functions that Boards come across – internal and external audit. The session will look at their key roles and responsibilities, especially the major differences between them. Delegates will learn how to get the most out of both functions and there will a general discussion at the end to take questions from delegates if they have any issues regarding their auditors.

November 2020
October 2020
September 2020
July 2020
June 2020
May 2020
April 2020
March 2020
February 2020
January 2020
December 2019
November 2019
October 2019
September 2019
October 2018
January 2017