Data Quality Management (DQM) and the principles of Data Observation
10 July 2025 (Board Members)
DQM and the principles of Data Observability. In an era where data underpins every strategic decision, neglecting Data Quality Management (DQM) is no longer an option.
What’s Keeping the Board Awake at Night? Board Debate
15 May 2025 (Board Members)
Housing providers are under the microscope like never before. From consumer regulation to building safety, meeting house building targets to balance sheet stretch the pressure on boards and their executive teams is mounting year on year.
Artificial Intelligence (AI) and Machine Learning (ML) are revolutionising housing associations!
13 February 2025 (Board Members)
Artificial intelligence (AI) and Machine Learning (ML) are transforming how housing associations operate, offering unprecedented opportunities for innovation, efficiency and improved decision-making. In this session, you will develop a thorough insight into the potential these technologies present while also learning effective approaches to address risks and build trust within your organisation. Join us to explore real-world case studies and discover how leveraging these technologies can make an impact.
KIM (Knowledge and Information Management) from ombudsmen report
12 December 2024 (Board Members)
The complexities of the housing crisis require modern and agile services. Earlier this year, the Housing Ombudsman published a report outlining the importance of effective knowledge and information management (KIM) practices. The report presented 21 recommendations across five key service areas.
GDPR is boring? Why it should beguile your Board
21 November 2024 (Board Members)
This session addresses the challenges around GDPR to help you not only be compliant but strategically equipped to navigate its challenges. As housing association Board members, you are responsible for ensuring GDPR compliance and maintaining sensitive data, which is valuable on the dark web because it contains a variety of personal information that may be exploited for phishing, fraud, and other illicit actions.
Data protection and update on the Data Protection and Digial Information (DPI) bill
In this webinar, Boards will gain both a refresher on their understanding of GDPR’s fundamental principles and new insights into the latest developments post-2018, including the recent Data Protection and Digital Information Bill, which marks the transition from EU law to a post-Brexit UK.
Equality Diversity and Inclusion (EDI) – Part 2 – Practical details
Welcome to our Equality, Diversity, and Inclusion webinar series for UK-registered social housing providers. In this second session we will specifically address the requirements of the Public Sector Equality Duty (PSED), especially when performing functions of a public nature.
Equality Diversity and Inclusion (EDI) – Part 1 – The background
Welcome to our Equality, Diversity, and Inclusion webinar series for UK-registered social housing providers. The session is intended to help Board Members understand the regulatory framework and requirements. In this session there is a focus on key legislation; the Equality Act 2010 (EA 2010) and the Public Sector Equality Duty (PSED), as well as other applicable regulations.
The implications of the Welsh Housing Quality Standard
The implications of the Welsh Housing Quality Standard.
Fraud; What does a Board Member need to know about preventing fraud?
Fraud; What does a Board Member need to know about preventing fraud?
In this session, we’ll delve into the legislative landscape, focusing on pivotal measures like the Prevention of Social Housing Fraud Act 2013 shed light on the different fraud risks that registered providers face and offer strategic insights into the actions Boards can take to fortify their defences against fraudulent activities.
Cyber Security Series, Part 3: Strengthening Your Defences!
This session will help you understand the roadmap for effective incident response planning and provide actionable insights that you can use right away to improve your organisation’s cybersecurity resilience.
In recent years, the rise in cyberattacks has highlighted the critical need for UK housing associations to understand the security risks they face and to use available resources to fortify their defences.
GDPR is boring? Why it should beguile the board?
In this session, we’ll revisit the core principles of GDPR and their significance, and understand the changes and developments since the initial compliance rush in 2018. We’ll also explore risk areas that are particularly pertinent to board members and their organizations, key areas for reporting and discover essential questions to ensure ongoing compliance for both you and your housing association.
GDPR is boring? Why it should beguile the board?
23 March 2023
GDPR hit the headlines in early 2018. This webinar will remind you what the GDPR is all about and update you on the changes since then.
Equality, Diversity & Inclusion – Part Two
9 March 2023
These training sessions will give you a good grounding in what Housing Associations must do to demonstrate equality and diversity in England Scotland and Wales and what the NHF Code of governance and UK Code of Corporate Governance says about the importance of culture, integrity, equality and diversity.
Equality, Diversity & Inclusion – Part One
2 March 2023
This first one hour webinar will look at what is meant by the nine protected characteristics. Each characteristic will be examined in detail including where those characteristics may be treated differently from each other as well as each within the context of discrimination and harassment.
Cyber Security
14 July
With the growing importance of Cyber Security this session will cover various cyber perspectives and you will gain insights to help you improve cyber governance, risk and overall compliance position in your organisation.
Cyber Security & Information Security Toolkit – The Essential Guide For Board Members
15th July 2021
This webinar will update you on the latest news and developments. It will also consider the lessons learned from recent high profile cyber breaches so we can apply them.