December
November
Chairs of Audit Committee Round Table (5)

Learning from the regulator

Lessons we can learn from the regulators and where to find them. Reports produced by the Housing Ombudsman and the Regulator of Social Housing not only highlight where providers are going wrong but provide help and advice to other providers so that they don’t make the same mistakes.

October
Chairs of Audit Committee Round Table (1)

Introduction To Governance & Regulation In Wales

Are you a dedicated Board Member, Executive, or part of the Governance team in the Welsh social housing sector? Whether you’re just starting your journey or aiming to deepen your expertise on the fundamental principles of effective governance, this Webinar covers the basics of good governance including making reference to the Codes of Governance, Code of Conduct and the key principles around how Boards can lead a culture of Good Governance .This Webinar is essential for Board Members, Executive and Governance staff, particularly those new to the role or to the housing sector.

September
April
October
September
May
October
September
A picture of a Regulation sign with England Flag

Introduction To Governance & Regulation In England

30th September 2021
Come and find out the basics of good governance and the requirements of the Codes of Governance, Code of Conduct and the key principles around how Boards can lead a culture of Good Governance. 

This Webinar is essential for Board Members, Executive and Governance staff, particularly those new to the role or to the housing sector.

May
Housing Ombudsman Logo

Ombudsman complaints handling code

13 May 2021 – This webinar will look at the new complaint handling code set by the Housing Ombudsman in July 2020. Find out what residents rights are. How can residents access the complaints procedure? How to ensure a fair and resident focused complaints handling process. How to create a positive complain handling culture through continuous learning and improvement.  Self Assessment and demonstration of this learning in annual reports.

January
A picture of yellow tiles spelling out the word procurement

Procurement in Social Housing

17 January 2021
Effective and robust procurement processes, and their subsequent application, are key to the success of your organisation. This webinar will explore the role of Board and Committee Members in setting standards and providing scrutiny of procurement activities. Covering key topics including: – Governance Frameworks. Purchase or Procure what’s the difference? The Procurement cycle. Responsibilities within the procurement cycle. Reporting, oversight & governance, Identification of common problems.

November
June
December
October
July
December
November
October
July