Tenants, the media, and the regulator have all drawn attention to the need for social housing providers to engage with their tenants. In particular, the whitepaper highlights the importance of tenant voice, relationships, accountability, quality, and complaints. It also emphasises the value of tenant engagement and the effort providers must make to engage with their tenants.
What You Will Learn
This webinar will help you understand the Board’s role in supporting
effective tenant engagement in your organisation and how the tenant voice impacts your decision-making, strategy, and the way you deliver services.
Presented By Deborah Walthorne, who is a consultant with 35 years of experience in social housing and the public sector.A governance and change specialist, she has spent 5 years working on mergers with some of the UK’s biggest Housing Groups.
18 May 2023 | 1:00 – 2:00 PM
Our Webinars last 1 hour and are interactive, people can ask questions of the presenter and other attendees.
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