Regulators expect Boards to understand key risks, provide strong oversight and ensure that actions arising from safety assessments are completed on time.
This session will give you a clear understanding of effective landlord H&S practices and building governance across England, Wales, and Scotland. You will gain practical knowledge of what boards should expect, identify the most crucial information, and learn how to spot early warning signs that support effective governance practices.
We’ll also reflect on what the sector is learning from complaints and service failures, including the Ombudsman’s work on knowledge and information management (because poor records and poor information are often a sign of repeated safety and repair problems).
What you will learn
What regulators expect boards to do: an overview of what “Board Accountability” means in practice across England, Wales, and Scotland. The health and safety areas that boards should oversee include fire, gas, electricity, asbestos, water safety, lifts, contractor management, and safe working practices, as well as how these risks should be presented in reports, managed through controls, and escalated when necessary.
Building governance: who is accountable, and how to obtain assurance? Link this to good governance practices set out in the NHF Code of Governance, particularly around risk, internal control and assurance.
Information, records and learning from complaints: understanding why good safety governance depends on good information and what Boards should do when records are weak.
Look at the current challenges in the sector and what successful practices look like: we will review the main issues and risks mentioned in sector reports, such as Inside Housing’s building safety board briefing, and turn them into practical questions that Board Members can ask.
Further Info
Presented by Tamara Robertson
Thursday 26 March 2026 | 1:00 pm to 2:00 pm
Our Webinars last 1 hour and are interactive; people can ask questions of the presenter and other attendees. If you or your organisation have a Webinar subscription you will be sent a link to join this Webinar prior to the session.
Fees:
This session is free for Webinar subscribers.
Not a subscriber? You can purchase this session for £80 plus VAT. Find out more here about becoming a subscriber. Contact us for more details.