Navigating the social housing regulatory landscape can feel daunting, with numerous reports and oversight bodies seeming focused on fault-finding. However, understanding the role of these regulators and ombudsmen can help provide invaluable insights to help you proactively address challenges, mitigate risks, and improve tenant safety.
This session will explore freely available information from regulators, whether that be Regulatory Judgements, the Sector Risk Profile, or the Housing Ombudsman’s annual report. These insights shed light on the sector’s shortcomings or the challenges that provide actionable insights for UK social housing providers in improving services and avoiding common pitfalls.
What you will learn
- Examine the roles of regulators and ombudsmen in the sector.
- Understand the valuable insights they provide through Regulatory Judgements, the Sector Risk Profile, and the Housing Ombudsman’s annual report and others.
- Review accessible information sources for Boards and officers, focusing on reports that deliver key messages relevant to all providers.
- Strategies to apply information from regulators across the UK to strengthen service delivery.
Further Info
Presented by Bill Gill
Thursday 5 December 2024 | 1:00 pm to 2:00 pm
Our Webinars last 1 hour and are interactive, people can ask questions of the presenter and other attendees. If you or your organisation have a Webinar subscription you will be sent a link to join this Webinar prior to the session.
Fees:
This session is free for Webinar subscribers.
Not a subscriber? You can purchase this session for £80 plus VAT. Find out more here about becoming a subscriber. Contact us for more details.