This session aims to provide Board members with the fundamental knowledge required to effectively navigate the regulatory landscape, thereby enabling them to proactively foster improved outcomes for tenants of housing associations.
Navigating the social housing regulatory landscape can be particularly challenging for Board Members of housing associations, with oversight bodies often perceived as focusing on fault-finding. However, a deeper understanding of their roles and outputs can offer valuable insights to help providers address challenges proactively, improve services, and enhance tenant safety.
What you will learn
In this session, we will explore key resources from the Regulator of Social Housing, including regulatory judgements and reports from the Housing Ombudsman. These resources highlight common sector shortcomings and provide actionable guidance to support Boards and officers in strengthening service delivery and governance.
- Understand the roles and responsibilities of the Regulator of Social Housing and the Housing Ombudsman.
- Explore insights from critical resources like Regulatory Judgements and the Housing Ombudsman’s reports.
- Learn how to access and interpret key information to identify risks and opportunities for improvement.
- Gain practical strategies to apply regulatory findings to improving governance and service delivery.
Further Info
Presented by Bill Gill
Thursday 5 December 2024 | 1:00 pm to 2:00 pm
Our Webinars last 1 hour and are interactive, people can ask questions of the presenter and other attendees. If you or your organisation have a Webinar subscription you will be sent a link to join this Webinar prior to the session.
Fees:
This session is free for Webinar subscribers.
Not a subscriber? You can purchase this session for £80 plus VAT. Find out more here about becoming a subscriber. Contact us for more details.