Performance management and business improvement

This session is designed to explore the responsibilities of Trustees and the Executive in performance management, highlight common pitfalls, and guide you on what to measure and evaluate to drive performance improvement.  Social housing providerers operating in today’s enviroment must get the basics right to survive and thrive.  Effective performance management is an important part of this, providing Boards and executives with a clear view of current performance and routes for future improvement.

You will gain insights into critical aspects of performance management, learn to avoid common pitfalls and understand the importance of using accurate data to make informed decisions.

What you will learn

Understanding responsibilities: we will clarify the roles and responsibilities of the Boards and the executive in performance management. Understanding how Board Members oversee performance and the executive implement strategies will help foster a collaborative environment for accountability and success.

Identifying common pitfalls: recognising and avoiding common issues is important for effective performance management. Typical pitfalls organisations face include unclear metrics, inadequate data, and misalignment with organisational goals. Learning from these insights will help ensure robust performance management and prevent potential setbacks.

Measuring and evaluating performance: discover the key metrics and performance indicators essential for your organisation’s success and what should be measured and evaluated to align performance management with your organisational goals. Understanding these metrics will enable you to monitor progress accurately and make informed decisions to drive improvement.

Empowering decision-making with data: explore how to use performance data to inform strategic decisions and drive organisational success and the role of data in identifying areas for improvement, making it possible to ask the right questions and uncover performance issues quickly.

Boosting organisational performance: learn techniques for driving continuous improvement within your organisation, with the tools to formulate and ask the right questions, allowing you to cut quickly to the heart of performance issues.

Further details

Aimed at all Board Members.

Presented by Deborah Walthorne

WEDNESDAY 19 June |1:00 pm to 2:00 pm Our Webinars last 1 hour and are interactive, people can ask questions of the presenter and other attendees. If you or your organisation have a Webinar subscription you will be sent a link to join this Webinar prior to the session. Not a subscriber? Find out more here or you can also pay for one Webinar at a time contact us for more details.

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