In an era where data underpins every strategic decision, neglecting Data Quality Management (DQM) is no longer an option. With the introduction of the Social Housing (Regulation) Act 2023, housing associations face stringent requirements for data management, including reporting on tenant satisfaction, building safety and understanding your properties, and those people in them on an individual property by property basis.
Poor data quality and bad data management lead to real detriments for residents, from prolonged disrepair to missed appointments. Furthermore, the absence of standardised data hampers compliance with regulations and obscures essential insights.
This webinar will dive into actionable insights and strategies to support your organisation’s data quality management. Learn from industry experts and peers who have successfully navigated the complexities of DQM.
What you will learn
Investing in robust Data Quality Management (DQM) systems translates to:
Enhanced decision-making: accurate data empowers providers to make informed choices, optimising resource allocation and service delivery.
Regulatory compliance: standardised data ensures adherence to evolving housing regulations, mitigating legal risks.
Tenant satisfaction: reliable data facilitates timely maintenance and responsive services, bolstering tenant trust and satisfaction.
Further info
Thursday 10 July 2025 | 1:00 pm to 2:00 pm
This session is suitable for all Board members operating in England, Scotland and Wales
Presented by Rob Fletcher and Colin Sales
Our Webinars last 1 hour and are interactive, people can ask questions of the presenter and other attendees.
This session is free for Webinar subscribers, you will be sent a link to join prior to the session.
Not a subscriber? You can purchase this session for £80 plus VAT. Contact us for more details. Find out how to become a subscriber here.