Artificial intelligence (AI) and Machine Learning (ML) are transforming how housing associations operate, offering unprecedented opportunities for innovation, efficiency and improved decision-making. This webinar will explore how housing associations can harness the power of these technologies to revolutionise operations and services.
You will develop a thorough insight into the potential these technologies present while also learning effective approaches to address risks and build trust within your organisation. This knowledge will empower you to navigate the evolving landscape confidently.
What you will learn
Predictive analytics: explore the potential of improving property maintenance schedules. Understand how intelligent systems can elevate tenant experiences and simplify operational processes.
Real-world case studies: learn from successful applications of AI and ML in housing associations and beyond.
However, with great power comes great responsibility (Voltair said that it wasn’t Spiderman!). As these technologies reshape the industry, it’s critical to address the governance frameworks needed to ensure their responsible use to avoid a “wild west” of unchecked development.
Ethical considerations: ensuring fair and transparent AI practices.
Data privacy and security: Addressing concerns around sensitive tenant data.
Algorithmic bias and accuracy: understanding risks like AI “bias” and “hallucination” in decision-making.
Fees & Additional Information
Presented by Rob Fletcher – Director of Data from Platform Housing Group.
Rob has worked has considerable experience of working with data and analytics in a housing context and his teams at Platform have won numerous sector awards for their pioneering work in the field of AI, ML and robotic process automation.
Thursday 13 February 2024 | 1:00 pm to 2:00 pm
Our Webinars last 1 hour and are interactive, people can ask questions of the presenter and other attendees. If you or your organisation have a Webinar subscription you will be sent a link to join this Webinar prior to the session.
Suitable for all Board Members
Fees:
This session is free for Webinar subscribers.
Not a subscriber? You can purchase this session for £80 plus VAT. Contact us for more details. Find out how to become a subscriber here.
We are also able to offer an extended, bespoke version of this training tailored to your organisation’s position and needs. Please contact us for more details and a specific quote.