January

Learning from Complaints and Regulatory Reports

17 January 2024 (Staff and Board Members). When it comes to regulators, our perceptions may vary, but one undeniable fact is that they play a crucial role in overseeing The Social Housing sector. One of their primary responsibilities is to provide the sector with valuable insights gleaned from their work. These insights shed light on the industry’s shortcomings and offer guidance to providers, helping them steer clear of similar pitfalls.

In this session, we will delve into the wealth of information provided by regulators, focusing on reports generated by the Housing Ombudsman and the Regulator of Social Housing.

October
A picture of a laptop showing a video conference meeting

Virtual Chair’s Training

Date: 17, 24 October & 17 November 2022.
Take your chairing skills to a new level. Join our sessions to share and find out how to lead your organisation or committee in virtual and face to face meetings. This course will run on Mondays across 3 online sessions.

Take your chairing skills to a new level. Join our sessions to share and find out how to lead your organisation or committee  in virtual and face to face meetings.
This 3 session Masterclass will increase your confidence, so you are effective in this challenging role.

March
A picture of a laptop showing a video conference meeting

Virtual Chair’s Training

Starting Monday 28 March.
This course will run on Mondays across 3 online sessions.

Take your chairing skills to a new level. Join our sessions to share and find out how to lead your organisation or committee  in virtual and face to face meetings.
This 3 session Masterclass will increase your confidence, so you are effective in this challenging role.