Regulating the Consumer Standards. What do Boards need to know and how should they prepare?
14 May 2024
In this session, specifically designed for English Housing Providers, we will consider what the Board need to know to be prepared for the new Consumer Standards and Regulatory Inspections (formerly In-Depth Assessments) regime implemented by the Regulator of Social Housing.
Learning from Complaints and Regulatory Reports
17 January 2024
(Staff and Board Members). When it comes to regulators, our perceptions may vary, but one undeniable fact is that they play a crucial role in overseeing The Social Housing sector. One of their primary responsibilities is to provide the sector with valuable insights gleaned from their work. These insights shed light on the industry’s shortcomings and offer guidance to providers, helping them steer clear of similar pitfalls.
In this session, we will delve into the wealth of information provided by regulators, focusing on reports generated by the Housing Ombudsman and the Regulator of Social Housing.
Board Induction Program
Starting Tuesday 13 September 2022
Are you new to be being a board member or would like to brush up on your skills? We are introducing an exciting new program to help you better understand the role of Board member.
Virtual Chair’s Training
Date: 17, 24 October & 17 November 2022.
Take your chairing skills to a new level. Join our sessions to share and find out how to lead your organisation or committee in virtual and face to face meetings. This course will run on Mondays across 3 online sessions.
Take your chairing skills to a new level. Join our sessions to share and find out how to lead your organisation or committee in virtual and face to face meetings.
This 3 session Masterclass will increase your confidence, so you are effective in this challenging role.
Virtual Chair’s Training
Starting Monday 28 March.
This course will run on Mondays across 3 online sessions.
Take your chairing skills to a new level. Join our sessions to share and find out how to lead your organisation or committee in virtual and face to face meetings.
This 3 session Masterclass will increase your confidence, so you are effective in this challenging role.