Practical Company Secretary Training
Autumn 2026 (staff)
Dates to be confirmed
This company secretary training is meant to assist you in understanding the extent of the role of a housing association company secretary so that you can be sure you are fully informed and in compliance with your legal obligations. It outlines specifically what must be done to comply with the Companies Act, the company articles, and other regulations as it guides you through each step of the role step by step.
New Board and Customer Committee Members Training
Coming soon (Board Members)
This training offers insights into social housing governance, giving you a thorough understanding of the sector’s history, goals, and current challenges. Attending this training will help you gain clarity on regulatory and compliance frameworks, including the requirements from social housing regulators, other relevant bodies and governance codes.
Effective Chair’s Training
Autumn 2026 (Dates to be confirmed)
(Board members)
Our chairing masterclass is designed to equip you with the fundamental skills and techniques required to effectively lead your team and oversee meetings, regardless of whether they are held online or in person. With the opportunity to share and gain insights from other participants, you’ll unlock your full potential as a leader.
Junior Governance Support Officer Training
Autumn 2026 (Staff)
GOVERNANCE SUPPORT OFFICER TRAINING is designed for those who work for providers of social housing in England, Scotland, and Wales. Introduction to who regulates the sector, Companies House, Charity Commission and we will also talk about what good governance looks like, understand best practices, successful approaches, and working principles of the sector.
Performance Management Data and Improvement
2 July 2026 (Board Members)
Performance Management Data. In this session we will consider what you should really be looking for when you are measuring performance and how you can drive effective business improvement within your organisation.
Whistleblowing
25 June 2026 (Board members)
Whistleblowing is now more than just an HR process for Boards and executives. We will also look at why a ‘speak-up culture’ is now closely tied to governance ratings, tenant satisfaction and regulatory assurance.
Stress Testing and How Boards Can Prepare for Risk Scenarios
18 June 2026 (Board Members)
Stress testing helps providers shift from compliance to proactive risk management. This webinar looks at how social housing providers can improve governance and resilience using stress-testing frameworks aligned with regulations in England, Scotland and Wales.
Tenant Engagement – Making it Meaningful
11 June 2026 (Board Members)
With the Regulator of Social Housing now operating a more assertive consumer regulatory control, landlords are being asked not only to listen to tenants but also to show, with evidence, how that listening has shaped decisions and improved services. Across England, Wales, and Scotland, the principles of tenants’ voice, accountability, and service quality remain central. In this session, we will explore how to embed transparency, responsiveness and trust in governance structures.
Recent Lessons From the Regulator and Complaints Ombudsman
4 June 2026
(All Board Members)
Drawing on key lessons from recent reports of the complaint ombudsman and regulatory judgement across the social housing sector can help Board Members understand and manage the changing landscape. While people often see oversight as fault-finding, understanding the board’s role and output can provide valuable insights by learning from recent findings.
Practical Effective Minute Taking
Starts 1 June 2026 (staff)
Beginner Level (0–12 months experience)
This introductory training is designed specifically for UK social housing providers and offers a practical, step-by-step overview of effective minute-taking. There is no one-size-fits-all approach; however, minutes should reflect your board’s unique governance style while meeting regulatory expectations.
AI and Governance
14 May 2026 (Board members)
Boards must make key decisions, highlight AI-related risks, provide detailed assurance mechanisms to protect tenants and organisations and identify AI opportunities and governance needs for ethical, safe and compliant implementation.
EDI Part Two: Practical Equality Oversight
30 April 2026 (Board members)
Learn how to apply equality duties in housing governance. Practical Board-level training on Public Sector Equality Duty, data and decision-making.
EDI Part One : Equality Act 2010 Training for Housing Association Boards
23 April 2026 (Board Members)
Learn how the Equality Act 2010 applies to social housing providers’ leadership. Build Board-level confidence in equality law, discrimination risks, and the Public Sector Equality Duty.
Junior Governance Support Officer Training
April – May 2026 (Staff)
GOVERNANCE SUPPORT OFFICER TRAINING is designed for those who work for providers of social housing in England, Scotland, and Wales. Introduction to who regulates the sector, Companies House, Charity Commission and we will also talk about what good governance looks like, understand best practices, successful approaches, and working principles of the sector.
Safeguarding in social housing
12 February 2026 (Board members)
This session will cover what Boards social housing providers need to know about domestic abuse and safeguarding, as well as how to protect those who live and work in your homes and communities. The benefits of identifying and addressing potential safeguarding issues include preventing harm to tenants.